Return Policy
Returns And Warranty
We make every effort to make sure our product descriptions are as detailed as possible. Please choose carefully as we are unable to exchange product once you've received your order unless we have made a genuine mistake in our description (and yes, we are human) or where your request to exchange is covered by the Consumers Guarantees Act or Fair Trading Act.
If you’ve changed your mind, we will accept a Return (at the buyer’s cost) within 3 days
provided the item is unopened, unused and in a mint re-sellable condition.
If the item arrived faulty or did not work as intended, we will arrange for the repair or replacement of your item after it has been returned (at our cost) and tested.
We do have 100 days warranty on all of our products if not mentioned.
If product is faulty or damaged please allow us to give the best possible replacement for your product, if we are not able to provide you the replacement than we can process a refund for you.
4. Warranty
Yolo Goods warranty policy covers our products for 100 Days from the delivery date. Warranty claims cover any fault, defect or failure occurring as a result of the manufacturing process. Damage or faults occurring as a result of misuse, accident, or wear and tear is not covered by our warranty policy.
If you feel that your purchase has a fault that is covered under warranty please contact us, including as much detail as possible (including a photo of the issue if possible or applicable) so that we can assess the problem and advise you of a solution. This could be either a repair, replacement or refund. We reserve the right to provide the best possible solution based on availability of stock.
We make every effort to make sure our product descriptions are as detailed as possible. Please choose carefully as we are unable to exchange product once you've received your order unless we have made a genuine mistake in our description (and yes, we are human) or where your request to exchange is covered by the Consumers Guarantees Act or Fair Trading Act.
If you’ve changed your mind, we will accept a Return (at the buyer’s cost) within 3 days
provided the item is unopened, unused and in a mint re-sellable condition.
If the item arrived faulty or did not work as intended, we will arrange for the repair or replacement of your item after it has been returned (at our cost) and tested.
We do have 100 days warranty on all of our products if not mentioned.
If product is faulty or damaged please allow us to give the best possible replacement for your product, if we are not able to provide you the replacement than we can process a refund for you.
4. Warranty
Yolo Goods warranty policy covers our products for 100 Days from the delivery date. Warranty claims cover any fault, defect or failure occurring as a result of the manufacturing process. Damage or faults occurring as a result of misuse, accident, or wear and tear is not covered by our warranty policy.
If you feel that your purchase has a fault that is covered under warranty please contact us, including as much detail as possible (including a photo of the issue if possible or applicable) so that we can assess the problem and advise you of a solution. This could be either a repair, replacement or refund. We reserve the right to provide the best possible solution based on availability of stock.